SERVICENOW INC (NOW)

ServiceNow Inc is headquartered in Santa Clara, CA and it’s a cloud-based software company that helps businesses automate and streamline their operations through digital workflows. Their platform is used to automate everyday business processes like IT support, HR services, customer service, cybersecurity, and operations.

For example, lets’s say a company’s employees are experiencing tech issues-slow laptops, software not working, access denied, or needing new equipment. Without a system, these requests get lost in emails or take forever to resolve. With ServiceNow, companies can create a centralized help desk where employees can submit support tickets, requests new devices or software, and track the status of their requests in real time.

ServiceNow’s The Now Platform is used by 85% of the Fortune 500 and ServiceNow Inc is also a member of the S&P 500.

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Income Statement (*values displayed in millions)

How do they make money?

• Subscription Services: businesses pay recurring subscription fees to use ServiceNow’s software on the cloud. These subscriptions include access to its:

  1. Technology Workflows Platform: enables IT departments to serve their customers, manager their IT infrastructure, identify and remediate security vulnerabilities and threats, gain visibility across their IT resources and asset lifecycles, optimize IT costs and reduce time spent on administrative tasks.

  2. Customer and Industry Workflows Platform: helps organizations integrate front-end customer service capabilities with operations, order fulfillment and field service resources and can deliver industry-specific use cases.

  3. Employee Workflows Platform: helps organizations transform the employee experience, improve productivity, increase employee satisfaction and fuel business growth.

  4. Creator and Other Workflows Platform: helps customers quickly build and manage cross-enterprise workflows with a low-code development experience that safely delivers agile services at scale and with features that allow customers to manage security and storage.

Good Time to Buy?

At the time of writing, NOW is down 33% since it’s January 2025 52 Week High of 1198.09/share. As mentioned above, 85% of the Fortune 500 uses ServiceNow’s platform. That’s an easy marketing pitch for its sales team to use to land contracts with even more companies. Furthermore, from 2022 to 2024, its revenue jumped 51%. With Trump’s tariffs dragging down the broader market, this stock is getting cheaper and cheaper. Thus, make sure you make some room for ServiceNow on your watchlist.

FYI

If You Invested In NOW…